Absolutely love the look, feel and space of this backpack. Plenty of pockets, not too bulky looking, and so stylish. I get a new diaper bag for each new child I have and I may just reorder this for my next baby. I first ordered mine when the usb port still came with the bag and it was sooo convenient. I had a two little issues I emailed customer service about and after quick responses and some photos sent they shipped me a new one that I recieved very fast. Great customer service. Great product.

This bag is exactly what I need it to be for a diaper bag. Early on, some of the interior pockets ripped from the elastic and when I emailed their customer service they promptly sent me a brand new bag. I have the chestnut, and it does come with the charging port despite a review below that says it only comes with black. One call out - the insulated bottle sleeve does not fit all bottles, only narrow ones.

I’m not even a mom. I fell in love with the classy look, size to fit everything and the most convenient pockets ever. I never want a different purse for the rest of my life. My bag experienced a few tears very early on so I was sent a replacement promptly. Keep up the good work SP!!!!!

Love the bag! it is beautiful and has so much space and pockets. it feels light and well organized. the only thing I was disappointed in is that the charging hub only comes with the black Bailey... I saw other reviews where it was included with the other colors so I was sad to discover that the feature wasn't included with the chestnut color. and for what? anyways other than that I am happy with the purchase.

I am very pleased with my Bailey bag. I have yet to use it for baby boy coming in September however very much looking forward to that. Had a couple issues with my first order and the customer service was absolutely awesome and fixed it immediately!