Returns

Returns & Exchanges

We want you to love your Sleepy Panda purchase. If for any reason you need to return or exchange an item, our process is easy, free, and flexible.

Return Eligibility

• Returns and exchanges are accepted within 30 days of receiving your order.

• Items must be brand new, unworn, with tags attached, and include the original plastic bag.

• “OUTLET” Bags are not eligible for returns.

Refund or Exchange Options

You can choose:

• Refund to your original payment method

• Store Credit as a gift card

• Exchange for the same item in a different color

Gift Returns

If your Sleepy Panda purchase was a gift, you can receive store credit or exchange for the same item in a different color.

How to Start a Return

1. Click Here to Start a Return

2. Include your packing slip (found in your order box) with your returned item

Once your return is received and inspected, allow 3–5 business days for processing. You will receive an email confirmation when your return is approved and your refund, store credit, or exchange is issued.

Damaged or Defective Items

• Damaged items: Email info@mysleepypanda.com with photos of the damage.

• Defective items: Contact us immediately at info@mysleepypanda.com to arrange repair or replacement.