Orders over $99 (after discounts are applied) qualify for Free Standard Shipping - USA Only. Orders placed before 1PM MT, typically ship same day (Mon-Fri). Delivery times can vary depending on the service that you select and the destination. Generally, our standard shipping can take 3-8 business days for delivery and USPS Priority mail is typically a 2-3 day shipping service within the USA. However, please be advised, as stated by USPS, these delivery times are estimates and not guaranteed.
After placing your order, you may click the "My Account Icon" link at the top right-hand side of our website to track your order’s status. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
* International Customers - We currently ship to Canada. During the checkout process you can add the items that you are interested in, select your country and add your complete address to view several different available shipping options based on weight and destination. Please note that shipping quotes provided at checkout are live rates with no markup for handling but do not include foreign taxes or customs duties. Foreign Customers are responsible for any applicable duty and/or customs fees that their country may charge. These charges are not included in the shipping costs noted on mysleepypanda's website and are the responsibility of the recipient. There are NO restocking fees but return shipping costs are at the customer's expense. Items sent in for return or exchange must be in perfect, un-used condition with original tags attached and the non-woven bags included. Once product is returned a refund of the purchase price minus original shipping fees will be made.
If you have any questions regarding our shipping policy, please M-F 9am - 5pm MT, email us firstname.lastname@example.org or connect with us through Facebook Messenger.