Kaitlyn to Return and Repair – Sleepy Panda

Customer Reviews

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Great customer service

I had gotten the Kaitlyn diaper bag as a gift off my baby shower registry, after using it for about 6 months one of the magnetic snap closures fell off. I wrote and explained what had happened, Andy asked if a replacement part was available, and within hours I got a response! They offered to fix it at no charge, and even sent a prepaid mail sticker. Super impressed with the service!